Who We Are
CommerceClarity is an AI‑native startup building the orchestration layer for tomorrow’s commerce.
Our network of specialized agents already powers assortment, product storytelling, pricing, ads, and marketplace execution for ambitious retailers. Backed by leading founders and investors, we’re a small, high‑trust team redefining the operating system of online retail.
How We Work – Our Principles
- Own It. Act like founders, outcomes over titles.
- Transparency, No Ego. Radical candor beats politics; feedback moves us faster.
- Learn Relentlessly. Curiosity is our edge in a world that changes daily.
- Ship Fast, Keep It Simple. Short cycles, minimal complexity, continuous improvement.
- Think Modular. We build with LEGO‑style blocks, ideas, code, products so we can iterate and scale quickly, especially in the AI era.
What Defines Us
- AI Everywhere. Agents run our product and our internal processes. They let us move like a big team, without the overhead.
- High Leverage. Fewer people, bigger impact. No spectators.
- Customer‑Close Experimentation. Tight loops with users let us test, learn, and iterate at speed.
What We Offer
- Ownership & Impact. Your code and ideas reach production and customers fast.
- Rapid Growth. Work in a high-impact team, tackle real complexity, and learn fast through tight feedback loops.
- Ambitious Roadmap. Help craft a foundational platform for global commerce.
- Flexible Hybrid. Milan hub (min. 3 days/week in office) + 4 remote weeks each year.
What’s the Role About?
As a Operations Sales Analyst, you’ll work at the heart of our go-to-market engine, enabling the sales team to move faster, smarter, and with better tools.
You’ll be responsible for optimizing commercial processes, automating repetitive tasks, and ensuring that sales operations run smoothly and efficiently.
You’ll also support with data analysis, outreach execution, and pipeline management, giving structure and clarity to a fast-moving commercial effort. This is a perfect role for someone early in their career who wants to learn the craft of building and scaling B2B sales in a fast-paced tech environment.
Key Responsibilities
- Map, improve and automate key sales workflows
- Approach every process with one question first: “Could an agent do this?” and help us build toward the answer
- Help write, structure and improve outbound messaging (email, LinkedIn, decks)
- Maintain and update CRM and pipeline tracking with discipline
- Assist in the preparation of commercial offers, proposals and follow-ups
- Analyze sales performance and provide insight into what’s working and what’s not
- Collaborate with marketing and product teams to align messaging and assets
- Create and iterate on internal playbooks and sales documentation
Who You Are
Essential:
- 2+ years of experience in sales ops, business analysis, or GTM support in a SaaS or tech context
- Excellent written and verbal communication skills
- Fluency in Italian and English
- Structured mindset with attention to process, detail and data
- Curious, resourceful, and eager to improve how things work
Preferred:
- Previous experience in tech, SaaS, or ecommerce-related roles
- Familiarity with basic performance metrics (conversion rate, funnel stages)